Terms of Service

By using or accessing the Site in any way, viewing or browsing the Site, you are agreeing to be bound by these Terms of Service.

Privacy policy

Several of our services require you to share your personal details with us. We will store this information with utmost care, and promise never to share it with third parties.

When joining our mailing list, you will be required to share your first name and email address. This information will be used only to send you a monthly newsletter, and stored by Benchmark, which is our service provider, until you decide to cancel your order.

Upon purchase, you will be required to share your first name and email address. You will then be redirected to Paypal to complete the purchase. The payment details that remain with us are your name, email address, and the content of your order. This information will be used to send you an order confirmation, and an email containing a link to your downloadable product. This information will be stored for two months, and used to determine best-selling products. This information will never be shared with third parties.

If you order a physical product from us, we will also require your shipping address. This information will be used to send you your finished product. This information will not be stored.

Cookies
Our site uses cookies to ensure a smooth shopping experience. Cookies are used to remember the contents of your shopping cart, and the currency you choose to use. Cookies can be managed on an individual browser level. Our site stores cookies for 24 hours. Cookies can also be managed on individual browser level.

User tracking

We may collect information on anonymous browsers for study. This means we monitor where traffic comes from, which browser is used, and which pages are viewed. This information is anonymous, and used to improve our services.

Intellectual Property

This site and all of its original content are the sole property of Heather Wielding Designs and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Termination

Heather Wielding Designs reserves the right to terminate your access to the site, without any advance notice.

Links to Other Websites

Our site does contain a number of links to other websites and online resources that are not owned or controlled by Heather Wielding Designs.

Heather Wielding Desings has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Changes to This Agreement

Heather Wielding Designs reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the site. Your decision to continue to visit and make use our site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at heatherw@heatherwielding.com.

Payment

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped. Payments for digital downloads are handled by PayPal.

Shipping Policies

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. Shipping costs may double if shipping internationally. If an item is damaged during shipping, seller will not be held responsible.

Please note that all digital products include free international shipping.

Refund/Return Policy

Digital products cannot be returned or refunded.

Custom made products cannot be returned or refunded.

Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

Complaints

In case you have questions or trouble downloading our products, please drop us a note at heatherw@heatherwielding.com

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.